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jaymz306

Teacher

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20 Messages

Mon, Apr 15, 2019 4:42 PM

Directv channel updates

According to www.att.com/tvchannelupdates, CNN International Will be added to SELECT™, ENTERTAINMENT™, CHOICE™, and XTRA, ULTIMATE, and PREMIER™ starting May 19, 2019.  

 

Will this channel be included in the Preferred Xtra package as well?

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Brand User
ATTHelp

Community Support

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133K Messages

a year ago

Hello @jaymz306,

Unfortunately the Preferred XTRA package is not slated to receive the CNN international channel starting May 19, 2019. However, this may change in the future, so don't lose hope!

If you have any othe questions for us about DirecTV, we'd be more than happy to help!

Alexander, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Juniper

ACE - Expert

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22.8K Messages

a year ago


@Dodgers2019 wrote:

How come you refuse to give us SNLA to watch the Los Angeles Dodgers?

How come you show the Los Angeles Angels on MLB Extra Innings in the Los Angeles area but black out the Dodgers!

Why do we have to watch a Sports Channel from Las Vegas instead of SNLA?


DirecTV does not refuse to give you SNLA. The problem is that SNLA signed an exclusive agreement for additional cost from one provider. So DirecTV is not given permission to have this channel. So the Dodgers/SNLA wanted to be paid more than other RSNs.

 

Professional teams being in or out of market, has nothing to do with which TV provider you have. So if you are in the Dodger's market, then even though SNLA is not available on DirecTV, MLB forbids the Extra Innings from providing you Dodger's games because they are still in-market and the Extra Innings is for out of market only.

 

Unfortunately you are between a rock and a hard place.

DirecTV is not allowed to have SNLA.

MLB Extra Innings cannot show you the Dodgers because they are in-market for you.

 

To verify what RSNs and professional teams are in-market and that DirecTV does have permission for: www.directv.com/rsn

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Juniper

ACE - Expert

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22.8K Messages

a year ago

@DeerLodge 

 

The updates on channels can be found here: https://www.att.com/tvchannelupdates/

 

AT&T gives more deals if you have more of their service. Just natural marketing. I wouldn't expect it to be different with most other companies.

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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

a year ago

I have been told by other direct tv customers that we will be losing several channels including A&E and the history channel and several others, on Tuesday April 30th. Is this true?

Brand User
ATTHelp

Community Support

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133K Messages

a year ago

Our goal is always to deliver the content you want at a value that also makes sense to you. We hope to avoid any interruption to these channels that you care about.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

a year ago

All I can say is if Direct tv is taking A@E off my tv they kiss my a-- good bye , they already taken fox, and they have messed with the channels almost very year that I have had them and I have had it...… leave my tv package alone 

litzdog911

ACE - Sage

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53.3K Messages

a year ago


@Idaholady wrote:

All I can say is if Direct tv is taking A@E off my tv they kiss my a-- good bye , they already taken fox, and they have messed with the channels almost very year that I have had them and I have had it...… leave my tv package alone 


And who will you switch to when the same thing strikes your new provider?

You need to tell A&E Networks to stop being so greedy!

 

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
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Tutor

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2 Messages

a year ago

I agree I will be canceling At & T also if they take away A & E.  They already charge to much for their packages.

Tutor

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2 Messages

a year ago

I believe AT & T are the greedy ones. 

litzdog911

ACE - Sage

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53.3K Messages

a year ago


@LifeisLife59 wrote:

I believe AT & T are the greedy ones. 


Really?  How are they being "greedy"?  They're trying to hold down costs. And I applaud them for that. Too many greedy network owners (in this case, Hearst Communications), think that there's no limit to what we're willing to pay. Well, I for one am not willing to pay more for A&E channels. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

a year ago

How come you refuse to give us SNLA to watch the Los Angeles Dodgers?

How come you show the Los Angeles Angels on MLB Extra Innings in the Los Angeles area but black out the Dodgers!

Why do we have to watch a Sports Channel from Las Vegas instead of SNLA?

shannon02

ACE - Expert

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20.9K Messages

a year ago

SNLA wants more money then DTV and other providers want to pay so there is no contract to carry them and are in market so MLB has to black them out. The Angels are out of market so the games are not blackout

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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2 Messages

a year ago

I would hate to leave Directv because of loading the channels I love to watch, but I will !!!!!

Contributor

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1 Message

a year ago

.AT&T needs to know that all people cannot get their phone service.  They give all these deals if you have their phone and Directv together.  They don’t offer anything to Directv customers who don’t have their phone service.  For some of their offers, it was a good price, I would have loved to have taken the offer, but I couldn’t because I have Verizon phone service.  My very first cell phone was with AT&T, they sold my account to Verizon, because they didn’t want to put up an extra cell tower.  I cannot get AT&T service where I live.  I have had Directv service for over 20 years and was always satisfied until they let AT&T take over.  I have had nothing but trouble ever since.  They sent a message to go to a certain website on May 14 of this year for channel updates or something, I have tried and cannot find the page they tell you to go to, again, nothing but trouble with AT&T.  Yes, I have been checking into other satellite offers, because I can’t get cable where I live or I would have already switched, and I do plan on switching.

shannon02

ACE - Expert

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20.9K Messages

a year ago

DTV does bundle with other ISPs, this link worked for me a few minutes ago www.att.com/tvchannelupdates,

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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