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Contributor

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1 Message

Tue, Jul 17, 2018 6:36 AM

Direct TV resetting box

We recently lost power and now when I turn on my television is display snow like on the screen.  How do I reset the box to get my channels back?

Responses

shannon02

ACE - Expert

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20K Messages

2 years ago

Some TVs return to the ANT input when they lose power so try using the TV's input/source button to cycle them until DTV comes back.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
TexasBrit

ACE - Expert

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16.5K Messages

2 years ago

Yes, this is not a DirecTV issue. As shannon says, most TVs have a default setting for the input the tv uses after power is restored. this is typically set to ANT from the factory. There's usually a way of changing the default so the TV goes to DirecTV but you will have to look in your TV user manual to find out how to do it.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.