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1 Message

Wed, Sep 23, 2020 5:37 PM

Cable isn’t working

Called yesterday to ask about it and said the satellite isn’t working. Is it fixed now ?

Responses

TexasBrit

ACE - Expert

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16.7K Messages

a month ago

The satellite was never "not working" so no it has not been "fixed". What problems are you having?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Juniper

ACE - Expert

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23.4K Messages

a month ago

If the satellite wasn't working, then millions of customers would be down. So likely that agent was making something up.

 

Describe your issue (symptoms, error message, etc.).

Models of each box?

Which boxes are affected?

Any troubleshooting tried?

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