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Wed, Sep 23, 2020 5:37 PM
Called yesterday to ask about it and said the satellite isn’t working. Is it fixed now ?
a month ago
ACE - Expert
The satellite was never "not working" so no it has not been "fixed". What problems are you having?
If the satellite wasn't working, then millions of customers would be down. So likely that agent was making something up.
Describe your issue (symptoms, error message, etc.).
Models of each box?
Which boxes are affected?
Any troubleshooting tried?
How can we improve?