Skip to main content
AT&T Community Forums
C

New Member

 • 

1 Message

Wed, Sep 16, 2020 6:12 AM

Nightly outage 11:00 pm

Every evening around 11:00 my service is disrupted for 2-3 minutes. WHY???

Responses

lou_do

New Member

 • 

152 Messages

11 days ago

The best scenario is that it has something to do with your Internet service. The streaming service is one that is the same for every one who has the service. When it goes out, check and see if you have Internet service by going on line or running a speed test like https://www.speedtest.net/.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Community Support

 • 

133.7K Messages

11 days ago

Good morning @CatGrrrl,

 

Let's take a further look into this together. Please share more details on what occurs (if you're given any specific error codes) and what devices you're streaming on.

 

 

 

KristinA, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question