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New Member

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14 Messages

Sat, Apr 17, 2021 1:22 AM

AT&T tv

I am sick of paying 113 dollars a month for this piece of crap!!! I done had to kee pushing reset three times this week and it’s not the weather! 

Responses

lou_do

ACE - New Member

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357 Messages

1 m ago

Explain why you are having to push the reset, what is happening to cause you to push it?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Community Support

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155K Messages

1 m ago

Good afternoon @Ywesley, I'm here to help get your AT&T TV working!  


Could you provide some additional details of what's happening?


Some tips to help with your AT&T device are available here.  


Please let us know if this helps.  


- Joseph, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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14 Messages

25 d ago

I’m not sure what’s happening to cause me to push reset ! Like I said it is not the weather. There is nothing in my home causing it. So I’m not understanding your question. Do you work for AT&T TV? If not I would rather speak to a professional for the company.

@At&t Help it just keep reading loading video. Then it shows having issues this has happen three Times in the same week and it is quite aggravating. Makes me question if I should keep this service once I move into my new home. 

Jrandomuser

ACE - Expert

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9.7K Messages

24 d ago

You are the one pressing the reset button - I'd assume you know why you choose to press it.  Can you explain what the symptoms are that cause you to do so - that's what's being asked?  And if you want to contact a "professional who works for AT&T", you can try through the "Contact us" link at the bottom of the page.  But neither they nor the ATTHelp reps here will be able to help without you providing more info (and I'd really doubt they'll actually help with a technical problem even if you do - you'd almost certainly do better with the "amateurs"...)

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Community Support

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155K Messages

24 d ago

This is not the experience we want you to have @ywesley.

•Confirm your device cables are securely connected.
•Restart your AT&T TV device. You can:
•Press and release the red button on the side.
•Unplug your device for at least 30 seconds, and then plug it back in.

Here's more information on How to fix AT&T TV Device Issues


Please let us know if this helps. 

 

Preonda,At&t Community Specialist

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