When remote power is pressed, cable receiver goes on but TV doesn't and vice versa when turned off
I have Uverse at home and every now and again the TV and cable receiver gets out of synch but when I press "OK" like it says on the blue screen everything is fine.
So my parents have Uverse and they seem to have a problem where the cable will go on and the TV won't and then when you turn it off, the cable will go off and the TV will turn on. I'm pretty tech savvy but I can't for the life of me get theirs to synch up. Even when "OK" is pressed on the blue screen, it does absolutely nothing.
I'd love to give my parents a solution to this....any suggestions? Thank you!! They have an HD TV but the receiver is off to the side about 2-3 feet to the left of the TV on the same stand, perhaps that's the reason? How do I get it back synched up if that's it.