Uverse TV- DVR Box Shortage
Had new Uverse TV & Internet scheduled to be installed on 8-6-18. When the tech arrived, he was able to install the internet but said there is a DVR box shortage right now so he can't install those. I asked how long and he said about a week is the usual delay but from what I am seeing online, the wait is much longer than a week and it's been a week already. When you call customer service, they "don't know any timeframe". Who can I speak to so that I can get a real estimate on how long until I get a DVR box??? There is a big difference between a week or two and a month or more. Thanks!