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Terrible Customer service - scheduling service
I ordered additional Receivers and scheduled the services to when my TVs would be delivered. In mean time, my sprinkler system maintenance guys cut my line. ATT scheduled to fix the line in 2 days (said I was lucky to get such quick service). Somehow ATT cannot have 2 order open at same time, so it cancelled my cut line appointment and scheduled it for the additional receiver appointment 4 days later. No one called or even informed me my appointment was cancelled. Wasted 1/2 a day waiting for the technician.
3 supervisors levels up in customer service informed me it wasn't there fault it was the system that did it. Wow!