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Mon, Mar 30, 2020 4:33 PM
I can’t get a hold of anyone to get a new uverse box sent out cause ours went out! Help!
2 months ago
ACE - Expert
Sorry, but ordering one from Customer Service is the only way.
The good news, they can send you one for self-install and now you have 60 days to return the bad one instead of the normal 21.
**** I don't know what you want me to tell you. ****
how do I get a hold of customer service? No one is answering phone calls
@Jeffsherrill20 1-800-288-2020 and keep trying.
well I finally got a hold of someone in customer service after an hour and had to be transferred over to tech support and waited another hour to just be disconnected. Ugh!