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New Member

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1 Message

Wed, Aug 26, 2020 2:43 PM

Property damage claim

Hi. Can you help me file a claim with Sedgewick for damage done to my property by an At&t crew? My sewer main and irrigation lines were cut, as much as I wish I could fix it on my own it is just too big of a job.

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Employee

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15.8K Messages

3 months ago

 

AT&T claims are handled through Sedgwick, their claims administrator. 

If you need to file a new claim, have the following information available:

  • Location – The physical address or GPS coordinates for the location where damage occurred.
  • Photos – Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices.

Once you have the information together, call the Claim Center at 800.894.0374.

Once the administrator receives the information, they will assign it to a claims examiner. The examiner will generally contact you within 3-5 business days to discuss the report and get additional information.

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New Member

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1 Message

a month ago

The phone number given, 800-894-0374, is no longer in service. What is the correct Risk Management number?

ACE - Expert

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16.2K Messages

a month ago

@davemize   What's the new number?

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
davemize

ACE - Professor

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3.1K Messages

a month ago

From an ATTHelp post a few weeks back.... Sedgwick Claim Center at 855.365.4976, 8am - 4:30pm CST

"Don't make me summon the flying monkeys...."

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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