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Contributor

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2 Messages

Sun, Jan 12, 2020 7:41 PM

Need a list of what to return Uverse

I need a detailed list of EVERY item that I need to return for canceling my Uverse/Internet services. I was told that I would receive an email but have not. I have thoroughly read the return instructions web page, but the information there is not specific to my account. Can you please help me? I need a DETAILED LIST of everything to be returned. I would like to ship it back to you tomorrow 1/13/2020, but I cannot do so without a list. Thank you! Please call me if necessary. (Phone number hidden)

Responses

davemize

ACE - Professor

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1.1K Messages

a month ago

This is a customer-to-customer forum, not AT&T support. Call 800.288.2020 to get the official return requirements. Depending on your services, you should return gateway, DVR, all Set Top Boxes and remotes, and all power cords and adapters. They aren't interested in WAPs or other cables.

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