Skip to main content
AT&T Community Forums
The epic new Samsung Galaxy S21 5G is available for preorder now!



1 Message

Thu, Jan 24, 2013 4:20 AM

my remote is not working

my remote is not working the only buttons that work are the channel and volume button is there anything i can do to fix this?


Accepted Solution

Official Solution


New Member


25.7K Messages

8 years ago

Is it not working on your TV or the Uverse box?  Try pressing the AT&T in the upper left one time.  It should then turn your TV and the STB on and off at the same time.

If your remote is old and the buttons are worn out I have used the support chat and the sent me new ones 2nd day air at no charge.  You can reach chat  here:  AT&T U-verse Support - U-verse Digital TV, Internet & Voice Online Help or call 800-288-2020.

Get started...

Ask a new question