Contributor
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1 Message
I have no service and no lights on my modem.
My internet and cable are not working the box isn't lit up I don't know what happened
Contributor
•
1 Message
My internet and cable are not working the box isn't lit up I don't know what happened
Accepted Solution
Official Solution
davemize
ACE - Professor
•
3.7K Messages
4 years ago
Check your power to make sure something hasn't come unplugged, or that a switched outlet hasn't been turned off. If power is good, unplug the gateway for 20 seconds then reconnect. If still nothing, call 800.288.2020 for technical assistance; a tech can be dispatched if needed.
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