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New Member

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1 Message

Sat, Feb 15, 2020 1:50 PM

Job search near Cleveland, Ohio

Hello. I am interested in becoming a premises technician for At&t. The issue is that when I go on the careers section of the website, Ohio is never even an option for this or any other field technician positions. The only positions that are always available are in sales.
I was wondering if there is another way that I would be able to apply for this position near Cleveland, Ohio?

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Employee

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7.7K Messages

2 months ago

if it’s not on the careers page there’s no job available.

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davemize

ACE - Professor

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1.7K Messages

2 months ago

The main focus for Premises Technicians has been U-verse services, which are going through a lot of changes currently. For a while back in 2015-2016, PTs were also installing DirecTV service, but this has faded out here in central Ohio. A look at AT&T's careers page and Glassdoor doesn't show any PremTech jobs currently available in Ohio. I know from my own remaining contacts that some PTs have moved to other career paths in the company as changes continue.

Good luck in your search.

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my thoughts

Employee

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14.5K Messages

2 months ago

Unless there is a shortage of techs, from either leaving the company by choice or not, or moved to a different position, normally sales.... there has not been any real hiring since 2nd Q 2015. In the Milwaukee area, the last class was April 2015..

Madison Wisconsin was hiring 8 premise techs back in January of this year, theirs techs are about 50% of what had a few years ago, and there was some layoffs of Madison and Green Bay techs about 2 years ago. Some were able to transfer to the Milwaukee area and driving an hour or more one way to get to work, but still ATT techs.

The vast tech hiring within the company over last several years has been for DirecTv techs, this is a contractor or subcontractor position not ATT employee. Of those I have talked to, about 5 years is all most all willing to do to try to move into a different company. DirecTv is piece rate, paid by the job not hourly...

Some call center positions in Michigan have been posted recently, but most openings will be for ATT retail store (inside sales) or In Home Specialist (outside sales to existing customers).

The In Home Specialist is a manager position, salary plus bonus (commission) with company car to take home and company devices to use. Dispatched to customers homes during tech visit installing or repairing service. Most often installs, register the customer, set up equipment, answer questions and offer cell service products that if purchased you set up either from inventory in car or going to a nearby company owned store to acquire inventory... return to customer and activate their new phones / tablets. About the closest you get to premise tech is talking to them while they perform their job. Saves the tech from having to register, setup devices, and educate the customer on the product.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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