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marklindsay's profile

Contributor

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1 Message

Saturday, April 4th, 2015 12:51 PM

Volume Fluctuating on Main Receiver

For about the last week or so, the volume on our main receiver has been fluctuating.  While watching a program, it will lower itself - sometimes to almost silent, and then slowly come back up.  It is 100% reproducible when the channel is changed, when a break in the program occurs like a commercial, and when I back up or fast forward the program.  It also will do so randomly while just watching a program.

 

It does not happen on other UVerse gateways in the house, nor does it happen to other devices connected to the TV.  

Expert

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10.1K Messages

9 years ago

It does sound like a defective box.

 

Three things you can try -

Make sure audio language is on english.

Make sure digital audio is on stereo.

If on HDMI, change TV audio to analog (if TV has that option) Needs red/white audio cable.

or change to component cable for analog

 

What is model of TV?

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