Kmincher61's profile

3 Messages

Tuesday, February 6th, 2024 11:05 PM

Uverse remote

How do I get a new uverse remote?  I’ve called customer support and never got to a representative. I’ve tried to chat online and I can’t get past the virtual representative. 

Accepted Solution

3 Messages

2 months ago

I went there and it showed unavailable. I finally got through to someone through chat and she supposedly was able to order me replacement. We shall see. 

ACE - Expert

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34.9K Messages

2 months ago

I was going to suggest this:

https://www.att.com/buy/accessories/Specialty-Items/att-u-verse-tv-standard-remote-control-backlit.html

However, they seem to be out of stock.  I had a very difficult time getting a replacement a year or two ago.

Former Employee

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22.2K Messages

2 months ago

Any replacement at this point in time will likely be refurbished,  have not seen a new remote available in years at the garage level.

EBAY or Craigslist or of see a Uverse tech truck could ask if they have any, again expect refurbished. 

3 Messages

2 months ago

I received new remote today. 

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