
Contributor
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16 Messages
Sunday, November 13th, 2022 10:48 PM
uverse app, not seeing records, not able to set recordings
is this app just dead or what?
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2 months ago
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JefferMC
ACE - Expert
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30.9K Messages
3 months ago
The app worked for me last weekend. I would suggest deleting all the data and cache for the app and trying again.
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skeeterintexas
ACE - Expert
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24.1K Messages
3 months ago
I just checked the app on my iPhone and it's working as it should.
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ATTHelp
Community Support
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207.2K Messages
3 months ago
We'd be happy to help you troubleshoot your Uverse app, @bobsmith11.
We recommend that you follow some of these U-verse app troubleshooting steps, to help you view your recordings again.
Please reach back out, and let us know if this helps.
Latoya, AT&T Community Specialist
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bobsmith11
Contributor
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16 Messages
2 months ago
atthelp, I have tried everything in the article and it still does not work.
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ATTHelp
Community Support
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207.2K Messages
2 months ago
Thanks for that information, @bobsmith11.
Just to be clear, are you experiencing any error codes when attempting to access your Uverse app? Answering this will help us find a workaround to assist you further.
Please let us know so that we can assist further if needed.
Latoya, AT&T Community Specialist
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bobsmith11
Contributor
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16 Messages
2 months ago
@ATTHelp as stated. when i click on recordings and says "no recordings, when i click scheduled and says none scheduled. There are plenty of recordings and scheduled recordings on my DVR. No error codes per se.
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