Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
SassyS's profile
SassyS
#1 Star!
Supersonic 25!
10th stratosphere!

Teacher

 • 

30 Messages

Sun, Apr 8, 2012 6:14 PM

Total Home DVR suddenly not Total Home

My Total HOme DVR is no longer Total HOme  - I can access the recordings from the TV the DVR is hooked up to but when I try to access from another TV it will shows the recorded shows but then it flashes and says there are not shows recorded.  Then i will show recorded shows and then flash and say there are not recorded shows. If I am quick enough and can click on a show and the menu comes up to play etc but then it flashes and says no recorded shows.  There is one show if I am able to click on it, at the top of the screen it says it was modified by another user.

I am able to watch a recording from the TV attached to the DVR. 

what happened and how does it get fixed?  Using the dowelled ATT tool is of no help.Smiley Sad

Accepted Solution

Official Solution

texasguy37

Expert

 • 

14.5K Messages

11 years ago

Reboot your U-verse DVR and each of your non-DVR receivers.

SassyS

Teacher

 • 

30 Messages

11 years ago

I had to reboot the other receivers twice but that worked! 

Thank you!!

Contributor

 • 

1 Message

11 years ago

Same thing happened to mine today. I will try that

RCSMG

Expert

 • 

23.3K Messages

11 years ago

I think there has been some type of maintenance that has been to cause this to happen in a lot of instances.  It happened with my dvr also, but doing a soft boot of my dvr resolved the issue.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.