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Rickyg07's profile

Contributor

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1 Message

Sat, Aug 9, 2014 4:23 AM

this set top box does not match the account settings... cant get receiver to work

ordered a new wireless receiver by mail. I keep getting message: "this set top box does not match the account settings" help please!

Community Support

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6.7K Messages

7 y ago

Hi @Rickyg07 

 

Sorry to hear that your new TV receiver didn't provision itself correctly but, I'll be glad to help you get this corrected. I'm going to send you a Private Message that will land in your inbox so we can gather your account info and we will move forward from there. Thank you! 🙂

 

- MorganCS
- ATTU-verseCare

Contributor

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2 Messages

7 y ago

This set top box does not match account settings.  Please help...been trying for three hours.

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