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New Member

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15 Messages

Thursday, December 30th, 2021 9:30 PM

The future for U-verse TV

We've had U-verse TV for about a dozen years.  I know before the spin-off of Directv from ATT, there was serious talk of U-verse being shut down/discontinued/sunsetted, but since Directv spun off and included U-verse, I thought there might be hopes U-verse would be reinvigorated, and we would get system upgrades and improvements. So far, that hasn't happened. U-verse is still not being marketed to new customers, and it doesn't even have a page on the new Directv website.  But we are getting our monthly bills raised with nothing to show for it. What exactly does the future hold for U-verse TV?  Will it simply be maintained as is, at rising costs until the software/firmware fails and the service is shut down?  Should us existing customers stick it out to the end, or should we jump ship?  I'd love to hear other U-verse TV subscribers' thoughts and opinions.

ACE - Professor

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5.4K Messages

2 years ago

There's never been talk of shutdown AFAIK.  Will it happen?  I'm sure it will. 

There is no reason to enhance the product I can think of, so that's out of the question.  

The typical discussion around this usually revolves around cost and the channel selection.  A few active posters here are still subscribers. I don't see a reason to change yet.  

New Member

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15 Messages

2 years ago

@gr8sho  You said:

"There is no reason to enhance the product I can think of, so that's out of the question. "

But why? There is a reason to upgrade the U-verse service. A really good one: the existing subscribers. If ATT/Directv doesn't think existing subscribers are a good reason, well, that says a lot for the company. 

Another reason is that streaming services are getting more expensive by the month.  Soon, their monthly bills will equal traditional cable, which would be an opening for cable, including U-verse to make a comeback.  Again, if ATT/Directv doesn't have the vision and foresight to see this, it says a lot about them.

ACE - Expert

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34.9K Messages

2 years ago

The same price pressures that are sending up the streaming services will also continue to cause increases prices for U-verse TV.


Don't get me wrong, I'm holding on to U-verse TV as long as I can.  I've gotten the hard sell for DirecTV stream from AT&T 3 times in the past week and I keep telling them "no."

ACE - Professor

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7.7K Messages

2 years ago

What we know:

1) U-Verse is not being sold to new customers. This has been the case since early 2020.

2) Customers are allowed to keep U-Verse. If they switch away, they cannot come back. I believe a customer can move and U-Verse can move with them, provided U-Verse is available at their new address. 

What we can assume:

1) As current U-Verse customers leave U-Verse, there may come a time when it is no longer economically feasible to keep pumping funds into the service.

2) When this point comes, they may issue a date of final termination. But this is just a guess.

ACE - Expert

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27.7K Messages

2 years ago

AT&T wants out of the TV business.  I get it.  Like others have stated, I'm a diehard Uverse fan but AT&T WANTS OUT OF THE TV BUSINESS.

The logical assumption is that wireless and to a lesser degree, internet is more profitable and let's be real, it's all about the bottom line.

It's adorable that one would think that a company would continue to pour money into a service that's not profitable to keep the customers happy but that's not how it works.

New Member

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130 Messages

2 years ago

Uverse is a retired product. Its future is that it will cease to exist.

ACE - Professor

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5.4K Messages

2 years ago

@UverseWatcher 

The biggest reason IMO is Att only has a 20 state footprint to deliver service in and they must have felt there wasn’t a good enough business case to continue in it.  Directv won’t build on a product that’s bound to only one ISP.  

I do like the technology but it is finicky.  

ACE - Professor

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7.7K Messages

2 years ago

FWIW, speaking of DirecTV, they've also launched their last satellite...unless something changes within this new company.

https://www.analysysmason.com/consulting-redirect/articles/att-last-satellite/

New Member

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15 Messages

2 years ago

That's the dilemma for us customers. If we want to try a different provider and we don't like it, we can't come back to U-verse.  On the other hand, since Directv has no interest in improving or upgrading the U-verse service, it's going to die a slow death, so long term is it worth staying with U-verse, especially if they are going to continue to raise monthly bills?

Since us existing customer are quickly becoming an elite group, you would think Directv would cut our monthly bills instead of raising them.

So, where I am, I have the choice of U-verse, Comcast, and Wow, in addition to satellite and streaming services. Comcast is out of the question for me, because I love TCM, and Comcast moved it to a high priced sports tier.  Plus they are still mostly standard def compared to U-verse.  Wow has more of the channels I want, albeit more standard def than U-verse, but they are kind of in the same boat as U-verse, where Wow is slowly and half-heartedly phasing out its cable TV service.  Streaming just doesn't have enough channels for me.  Out of the satellites, I would be willing to give Dish a try, but I don't think you can bundle phone and internet with Dish.  (Dish for TV and bundle phone and internet with Wow, ATT, or Comcast?  But will it end up being more expensive than bundling all 3 with one provider?) So at the moment, I guess just sticking with U-verse is the best option.

I just have no idea how long that option will be feasible.

And then there is the rumored endgame of Dish absorbing Directv and Sling absorbing Directv Stream. So, in that scenario, where does that leave U-verse?  I wonder if the idea of selling the U-verse service to another provider like Charter Spectrum or Verizon FIOS TV is an option?  They could use that to expand their coverage area nationwide.

(edited)

ACE - Expert

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34.9K Messages

2 years ago

U-verse TV is a different beast.  It is highly dependent on AT&T's network for distribution, the channel content never transits the Internet and AT&T Network gear handles content subscription requests.  The Gateway device manages aspects of the in-home network as well.  All of these mean it's extremely difficult for anyone other than AT&T to actually manage this beast; AT&T cannot completely divest itself of U-verse TV without also divesting itself of the last-mile distribution network that U-verse TV relies on.  This is why, while DIRECTV "owns" the business, AT&T still manages and supports it.

Yes, they could transition U-verse TV to a Unicast-over-Internet network, just like DIRECTV stream, but at that point it becomes just another version of DIRECTV stream (or YTTV, etc.).  It loses what makes U-verse TV reliable.

Yes, they could sell the business to Spectrum, who would just convert them to CATV as fast as they possibly could.  Ditto for Verizon FIOS.  Or they could continue transition it to DIRECTV stream as they are already doing today.


U-verse IPTV in its current form will, unfortunately, not last much longer.  Unless IPv6 multicasting over Internet becomes a thing in a hurry, there will be no comparable replacement.  I am constantly watching to see what pieces of this and that I can get from here and there as well as having the ability to record broadcast TV for when the shoe drops.

(edited)

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