KIillerQ's profile

Tutor

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4 Messages

Fri, Sep 11, 2015 1:27 PM

Closed

Some recorded shows are choppy. Always the same show.

Hey all,


This ONLY happens with recorded versions of the show CHOPPED from the Food Network.

If I watch it live, it's fine and all other shows, recorded or otherwise, Are fine.

When I play a recorded show of CHOPPED, ever few seconds, when the scene changes, the video is choppy - as if there's a reduced frame rate. It only happens during a scene change. It lasts for about one second.

It drives us nuts. I just got a new dvr, and it's doing the exact same thing still.

Thanks,

Matt!
JefferMC

ACE - Expert

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29.3K Messages

Il y a 7 y

The show is called CHOPPED, right?  And you're complaining that it (and only it) is CHOPPY?

Tutor

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4 Messages

Il y a 7 y

Lol, I KNEW someone was gonna say that....

In all honesty, however, the issue Is driving me crazy. Anyone experienced anything similar?
JefferMC

ACE - Expert

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29.3K Messages

Il y a 7 y

Is your TV connected to the Receiver by HDMI cable or component cable?  Have you ever tried component?  I'm wondering if something about the switches is causing renegotiation.

 

Tutor

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4 Messages

Il y a 7 y

Yes... HDMI through a nice Marantz receiver with HDMI switching.... I haven't had issues with other components, but perhaps it's a fault in the dvr and processing. I'll try a different HDMI cable, and if it still does it, I'll try downgrading to component. At least I'll know if that's the problem now.

It's so odd though, it's ONLY when the scene changes in the show. Nowhere else...
aviewer

Expert

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10.1K Messages

Il y a 7 y

I thought I might record a show to see if I have the same problem, so  I did a search & found a lot of on-demand. Playing an on-demand show I did not see any choppyness.

 

Might be interesting to see if you see the same problem with on-demand as you do with live.

JefferMC

ACE - Expert

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29.3K Messages

Il y a 7 y


@KIillerQ wrote:
Yes... HDMI through a nice Marantz receiver with HDMI switching.... I haven't had issues with other components, but perhaps it's a fault in the dvr and processing. I'll try a different HDMI cable, and if it still does it, I'll try downgrading to component. At least I'll know if that's the problem now.

It's so odd though, it's ONLY when the scene changes in the show. Nowhere else...

You could also temporarily connect to see if connecting the HDMI directly from the TV Receiver to the TV (bypassing the Marantz), though I'm not sure what that test tells us.

 

aviewer

Expert

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10.1K Messages

Il y a 7 y

I recorded the 6:00 show & watched it & did not see any jumps.

Tutor

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4 Messages

Il y a 7 y

Thanks for all of the assistance so far, guys.... I'll run some tests in a few hours here...

I noticed it during a completely different show today as well.... Ugh...

Here's a quick clip where the stuttering happens twice.


https://youtu.be/2lAtCEIBqaQ

New Member

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3 Messages

Il y a 4 m

Happened with tournament of champions and now the big bake. Doesn’t happen on any other channels

New Member

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3 Messages

Il y a 4 m

Happened with tournaments of champions and now the big bake. 

ATTHelp

Community Support

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194.9K Messages

Il y a 4 m

We're here to help you get back to enjoying your shows, Ella1951!

 

So that we can get up to speed on what's occurring, please let us know the following:

  • Were you able to try any of the previous troubleshooting options mentioned in this thread? This will help us know where to start with troubleshooting your experience.
  • Are you also having choppy recordings, but only from specific channels? Knowing if you are experiencing the same thing as the original poster of the thread will help us determine what might be happening.

In the meantime, we suggest creating your own forum thread, as this one is many years old and subject to being closed at any time.

 

We hope to hear back from you!

 

Donovan, AT&T Community Specialist

New Member

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3 Messages

Il y a 4 m

I haven’t tried anything because it was just the food network channel

ATTHelp

Community Support

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194.9K Messages

Il y a 4 m

Thanks for providing that information, @Ella1951.

 

To further assist you with your recordings, we recommend that you follow these steps to troubleshoot the issue:

  1. Press Menu on your U-verse TV remote control. 
  2. Use the arrow keys and scroll down to Help, then press OK.
  3. Scroll down to Information and press OK.
  4. Scroll right and select Troubleshoot & Resolve.
  5. Select TV from the top menu.
  6. Choose DVR and follow the prompts.

Choppy recordings can often be fixed just by troubleshooting your U-Verse service. Let us know if you have any other questions or concerns!

 

Jarod, AT&T Community Specialist

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