Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
guest095398's profile

Contributor

 • 

2 Messages

Tue, Jun 2, 2015 2:16 PM

Set Top Box Whirring Fan Noise Will Not Turn Off - Cisco ISB7500

The Cisco IP TV Receiver ISB7500 (set top box) makes a noise from the fan when turned off. The green Link indicator light stays on when the set top box is turned off. Is this a defect in the peripheral?

 

Model: Cisco ISB7500

 

Contributor

 • 

1 Message

6年前

Having the same issue, running hot and fan or hardrive is running continuously. 

ATTHelp

Community Support

 • 

200.4K Messages

6年前

Hello,


We are sorry for your inconvenience. The receiver may need to be replaced. Try rebooting the receiver by unplugging the power, waiting 1 minute, and then plugging it back. If it is connected to a surge protector, try connecting it directly to the electrical outlet. If still having problems, we are still glad to help. Please send us a detailed message by clicking here. Provide your name, 9 digit U-verse account number, and phone number.

 

-ATTU-verseCare

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.