Bmarinik's profile

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Monday, December 26th, 2022 3:07 PM

S30 Remote control

It’s frozen. The power button blinks red — 2 seconds on, 1 second off. None of the buttons work and when any of them are depressed they no longer all light up. Replacing the batteries didn’t help. Any suggestions on how to recover the remotes’ functions? Is it time for a new remote?

Accepted Solution

Official Solution

Community Support

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229.8K Messages

1 year ago

Hello Bmarinik. We're more than happy to help you recover your Uverse TV S30 remote's functionality.

 

It may be helpful to reset your remote to restore the programming to default settings.

 

For the S30 remote, follow these steps:

  1. Press and hold the Menu key and the OK key simultaneously.   

  2. Release both keys and your remote will flash twice to indicate programming mode.

  3. Enter programming code 981 by pressing the number keys on the remote control.
    The Power key will flash four times indicating the code was successfully entered and the remote has been reset to the default settings.

Once you reset your remote, you will be able to reprogram it according to your preffered settings. Note: The S20 and S30 remote controls are completely identical in functionality. The only difference is all of the buttons on the S30 model are backlit. Therefore, you may follow the instructions for the S20 remote.

Please let us know if this helps.

 

Tanatswa, AT&T Community Specialist

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