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a_dardis's profile

New Member

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2 Messages

Thu, Aug 11, 2022 4:23 PM

Returning a spare tv receiver

My wireless tv receiver won’t power up after electrical storm. I want to return, not replace. It’s on a second tv. My main receiver still works. How do I return? 

davemize

ACE - Professor

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3.6K Messages

2 m مضت

You can contact 800.288.2020 and allow Support to troubleshoot. If unsuccessful, they should offer to send a replacement STB for self-install.

New Member

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2 Messages

2 m مضت

The reason I asked in this forum is because the service number is on hold constantly, then disconnects.  Even the live chat box got disconnected . The box is dead after a lightning storm. Just want to get rid of and not replace. 

Constructive

Employee

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29.4K Messages

2 m مضت

Take it to ups or fedex with your account number they will scan it box it for no charge to you. 

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