jlday750's profile

1 Message

Saturday, October 14th, 2023 3:57 AM

Return UVerse WAP and remote control units

Does ATT want these back?

Community Support

 • 

229.9K Messages

5 months ago

Hi @jlday750, thank you for reaching out to us, we'd be glad to provide clarity on information regarding return of U-verse equipment.

 

We understand that returning your equipment is a time sensitive issue, being that if you have yet to return equipment before 21 days after services are disconnected you will be charged a fee.

 

To ensure that does not happen return the following equipment to your local UPS Store, and they will walk you through the process.

  • Residential Gateway (Router/Modem)
  • TV Receivers
  • Remote Controls
  • Power Cords

You will also need your account number. Let us know if this helps. 

 

Thank you for contacting AT&T Community Forum!

Harry, AT&T Community Forum Specialist.

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