mlm4js's profile

New Member


1 Message

Sat, Apr 23, 2022 5:08 PM

Remote controll not working

I just got a new remote controll and it worked for a few minnutes while I was trying to program it, and then completely stopped working, and there is new batteries, still, nothing works.


Community Support


195.1K Messages


Happy to help you fix your remote, mlm4js.


Let's start by troubleshooting your remote with the Troubleshoot & Resolve Tool through your TV. Here are the steps:

  1. Press Menu
  2. Select Help > Information.
  3. Select Troubleshoot & Resolve
  4. Press OK.
  5. Select TV > Remote Control > Troubleshooting, then follow the prompts.

For more U-verse TV remote control troubleshooting tips, just visit our website.


If you need further assistance with your remote, we'll still be here.


Aminah, AT&T Community Specialist

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