mlm4js's profile

New Member

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1 Message

Sat, Apr 23, 2022 5:08 PM

Remote controll not working

I just got a new remote controll and it worked for a few minnutes while I was trying to program it, and then completely stopped working, and there is new batteries, still, nothing works.

ATTHelp

Community Support

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195.1K Messages

4分前

Happy to help you fix your remote, mlm4js.

 

Let's start by troubleshooting your remote with the Troubleshoot & Resolve Tool through your TV. Here are the steps:

  1. Press Menu
  2. Select Help > Information.
  3. Select Troubleshoot & Resolve
  4. Press OK.
  5. Select TV > Remote Control > Troubleshooting, then follow the prompts.

For more U-verse TV remote control troubleshooting tips, just visit our website.

 

If you need further assistance with your remote, we'll still be here.

 

Aminah, AT&T Community Specialist

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