Charles Junior's profile

Scholar

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210 Messages

Saturday, October 4th, 2014 5:28 PM

Remote Control On/Off Button

Hello! Recently experiencing trouble switching the ‘TV’ On/Off using a ‘U-verse Remote Control’ hand set. Normally just using the ‘Power’ button at the top center of the remote would signal the ‘Receiver’ and ‘TV’ to switch ‘ON’. Now just the ‘Receiver’ switches ‘ON’ but nothing switches ‘ON’ the ‘TV’. Sometimes in the past just after pressing the center ‘Power’ button at the top of the remote then selecting the ‘OK’ center button on the remote would switch ‘ON’ the ‘TV’. But now using the remote ‘Power’ button on the top of the remote then pressing the ‘Power’ button on the ‘TV’ the set works and shows a picture and viewing is normal. Why doesn’t the ‘U-verse Remote Control’ work normally? Thanks.

 

 

Scholar

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210 Messages

9 years ago

 

Hello, aviewer

 

Thanks for your reply. I will try and reprogram the ‘U-Verse Remote Control’. It is the ‘Silver’ colored unit. As far as the ‘Manufacture’s’ remote control is concerned, no luck getting it to work after changing the corroded old batteries. Should it (manufacturer’s remote) work even if the ‘U-verse Remote Control’ was programmed properly? Also, the ‘U-verse Remote Control’ is not controlling the ‘Power’ or ‘Volume’ for the ‘TV’ set. But does control the ‘U-verse Receiver’ and ‘DVR’. As far as the ‘U-verse Remote Control’ sending an ‘IR’? It powers ‘On’ the ‘U-verse Receiver’ but not the ‘TV’ set it self. Only using the ‘Power ON/OFF’ button on the ‘TV’ itself switches ‘ON’ the ‘TV’. Is it sending the right IR? Could that be part of the programming sequence for the ‘U-verse Remote Control’? Is it not sending because the power sequence is not programmed? Could reprogramming the ‘U-verse Remote Control’ correct that? Is the ‘TV’ receiving & processing the ‘IR’. Only from the ‘U-verse Remote Control’ to power ‘ON/OFF’ the ‘U-verse Receiver’ not the ‘TV’ itself. Thanks.

 

Expert

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10.1K Messages

9 years ago

OK - Based on - Also, the ‘U-verse Remote Control’ is not controlling the ‘Power’ or ‘Volume’ for the ‘TV’ set. But does control the ‘U-verse Receiver’ and ‘DVR’. 

 

We can assume that the U-verse remote is physicaly working & we cannot say whether or not the TV side (receiving the IR) is working.

 

You can try reprogramming the U-verse remote for the TV. If it works, the volume & power for the TV will both work by default. If you cannot find a code, you will need to try another remote.

 

This might be a good one to try - http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=RCRP05BR

Scholar

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150 Messages

9 years ago

You did continue trying all the codes for your tv didn't you? I found several that worked for my Vizio but of the 3 or 4 that worked, only one controlled everything. Some would countrol a 1 or 2 things but not everything.

Scholar

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210 Messages

9 years ago

 

Hello, aviewer

 

Thanks for your reply. Agree totally about “whether or not the ‘TV’ side (receiving the IR) is working. Have not tested the (manufacture’s) remote control as you suggested using a digital camera to test the ‘IR’ output signal. So the question in mind is would the ‘U-verse Remote Control’ be using the same type of ‘IR’ output signal to the ‘TV’ itself? Or does the ‘U-verse Receiver’ pick-up the signal and relay it through to the ‘TV’ internally. For example, using the input from the ‘U-verse Remote Control’ IR signal then sending it through the cable connected directly to the ‘TV’?

 

Have replaced the ‘U-verse Remote Control’ before in the past. And use it on a secondary ‘U-verse Receiver’ connected to a separate flat screen ‘TV’ in a different location. That ‘U-verse Remote Control’ is the ‘Black’ colored unit. Recently experiencing some new problem’(s) with it also. When sometimes selecting the buttons to input a channel selection, the ‘U-verse Remote Control’ (black unit) will signal a double click. For example, choosing a channel 1234, the ‘U-verse Receiver’ will receive 111 or some times just 122 etc.

 

Thanks for link you provided suggesting to try a “good one”. Checked on it and it looks impressive too! Thanks.

 

 

 

Expert

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10.1K Messages

9 years ago

Charles,

 

The U-verse remote sends the IR via an emitter on the end of the remote. The TV sensor has to see that IR signal. There is no capablity in the STB to receive IR for the TV & repeat it electrically to the TV.  The STB will ignore any IR that is not valid for it's own control.

 

The multiple click problem you relate has been reported many times, but I have never seen a real solution.

 

One possibility is to try to click the button quickly. I do not know if by holding the button, you can send too long a burst & it gets duplicated or if the IR sensor is just too sensitive.

 

You could try covering the front of the STB with an opaque material to see if you can cut the power of the IR signal. It seems to work best just before it does not work. Maybe try pointing the remote away from the TV/STB - bonce off the floor, ceiling, side or back wall.

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