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williamdane's profile

Contributor

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2 Messages

Tuesday, August 16th, 2016 12:20 AM

Remote broke.

Remote broke = S10-S4

Batteries fine

Went thru repair steps = still broke

Other Remote works

How do we get a new remote S10-S4 ?!

William D

Albany CA

[edited for privacy – please do not post personal information]

ACE - Professor

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2.5K Messages

8 years ago

I would suggest that you delete your name and phone number from your post. This is a public forum, and you never know who may get your phone number.

 

Back to your question about a new remote. Twice, when I have needed a new remote, I have been able to get them for free from technical support which is 24/7. They may not be equal to the ones that you have, but at least, they are free. However, it has been almost a year since I last received free new remotes from technical support. The policy may have been changed.

 

Call 1-800-288-2020.

 

 

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Contributor

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2 Messages

8 years ago

Thank you "?"! Bill

Scholar

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267 Messages

8 years ago

You'll probably get an S-30 remote.  Just follow the directions on the back of the remote.  It's not as particular as the S-10 as far as aiming and range.

 

chiefdore

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