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Saturday, October 22nd, 2022 11:23 PM
Hi I have tv and when I turn box on it comes up with a red x and number 3
3 months ago
We can help you fix the error message on your screen, Coxjennifer30.
This message indicates that your system is having trouble communicating. Try unplugging your receiver and waiting two minutes, plugging it back in, and then restarting.
If that doesn't solve the problem, unplug your Wi-Fi gateway and wait two minutes, then plug it back in and restart. This will temporarily disrupt your service.
You can also use the Troubleshoot & Resolve tool to find a quick fix. Just follow these steps:
Let us know if this helped or if you need further assistance.
Aminah, AT&T Community Specialist
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