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AT&T related help: U-verse TV support



Ecg0810's profile

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1 Message

Monday, April 11th, 2022 6:16 AM

Receiver shuts down every night at the same time

Why does my receiver re-boot every night at 1 am?

Accepted Solution

Official Solution

ACE - Professor

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5.4K Messages

2 years ago

Call technical support and report a trouble.  They should perform a line quality test up to and including the gateway.  

If you want to speed things up in the 20 questions game, reboot your entire setup, including the WAP.   Do this before you call in so you can tell the support person the step has already been taken and the issue continues to persist.   Also, AT&T doesn't use a discrete router. It's called a gateway.  BGW210 for instance.  

New Member

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1 Message

2 years ago

 @Ecg0810 my router restart at 01 AM daily what should I Do?

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