Problems With Motorola VIP2250: Freeze, screen flash, and black screen
I had my uverse installation completed on november 14. For the last 4 days the receiver has been freezing, getting stuck at a black screen, sometimes the screen flashes for awhile and we have to power it down. As for my internet it works okay for now just that I am paying for the 18mbps package but every test I run says I am between 11 - 12 mbps. I am not very familiar with uverse so i don't want to start troubleshooting until I know what i am looking at and what the problem is. I am inserting some screenshot I got from uv realtime. Any suggestions or diagnosis of what i am looking at or smetime I need to provide to technical support would be great.
Thanks for taking the time to review this and for any support provided.