
Tutor
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8 Messages
Problem with S-10 Remote
I use an S-10 remote to simultaneously power a TV, AT&T U-verse DVR and a Pioneer receiver, to which are connected five speakers. The remote performed reliably until a power failure a while ago. Since that time, the S-10 remote will not consistently turn on the sound on the receiver, even though the receiver lights up as though it should operate (it turns everything else on.) If I turn everything off and power up the remote again, the sound will usually go on. Sometimes, however, I have to manually turn the receiver off and on to get the sound to work. I cannot tell whether the problem is with the receiver of the remote. Can anyone suggest a way to troubleshoot? Would re-programming the remote be on any value?
_xyzzy_
Expert
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15K Messages
6 years ago
Did you try pulling plug on receiver for about 15 secs. and plugging it back in?
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curiouscat
Professor
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1.9K Messages
6 years ago
If you can still turn the TV off and on, adjust the volume and change channels on the S-10 remote, then there's no need to reprogram the remote.
Reboot the receiver. If it still does it, call 800-288-2020 and have the box replaced.
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FrankTM
Tutor
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8 Messages
6 years ago
Tried it, but it did not correct the problem. But thanks for suggesting a solution.
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FrankTM
Tutor
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8 Messages
6 years ago
But is the box likely the problem? I honestly thought about replacing the receiver, thinking that was the issue. I can try replacing the box if ATT will let me.
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