ingramtr's profile

New Member

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3 Messages

Wednesday, June 14th, 2023 9:52 PM

Picture not fitting TV screen

My picture is not fitting my Samsung TV screen it’s a new TV

Accepted Solution

Official Solution

Community Support

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231.2K Messages

10 months ago

Hello @ingramtr, thanks for reaching back out.

 

As @OttoPylot suggested, please reach out to Samsung Support, so they can assist with additional settings on your TV.

 

If you still need assistance, please don't hesitate to let us know.

 

Amon, AT&T Community Specialist

Community Support

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231.2K Messages

10 months ago

Hello @ingramtr , we will be glad to guide you through the steps to get your picture to fit your TV screen.

 

We recommend changing your screen resolution

 

To choose the correct setting for your TV

  1. Press Menu on your U-verse TV remote control.
  2. Scroll down to Options then press OK.
  3. Select System and scroll right to TV Screen Resolution then press OK.
  4. Select one of the settings, depending on your TV capability.

If you would like additional assistance, please let us know. Thank you for being a part of the AT&T Community Forums

 

Amon, AT&T Community Specialist.

New Member

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3 Messages

10 months ago

Thank you! I tried that and it still didn’t work

ACE - Expert

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24.1K Messages

10 months ago

Then call Samsung Support.

New Member

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3 Messages

10 months ago

I did thank you

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