New Member
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9 Messages
outage of U Verse TV
I was told yesterday there was an outage but this app reports no outage- WHY?
New Member
•
9 Messages
I was told yesterday there was an outage but this app reports no outage- WHY?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.2K Messages
1 year ago
We can help you find out what's going on with your service, Clearlyus.
To find out if you're experiencing an outage, sign in to the service outage information page. You'll get the latest information about any outages that may be affecting your service, and you can sign up for text alert updates.
We also recommend that you visit our Community Tips & Solutions page for more information on tracking an outage and to learn what to do when your service isn't working.
If there's no outage, but your service isn't working, you'll want to use the Troubleshoot & Resolve Tool on U-verse TV to diagnose and fix service and connectivity issues.
If you need help with anything else, we'll be here.
Aminah, AT&T Community Specialist
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Bonniebleau
New Member
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1 Message
1 year ago
On the internet box on the back of my television there is a green light for power and a blinking green light for Wi-Fi and a red light going from broadband one to broadband to but I cannot connect to the internet with my television even though it says that I'm connected but I'm not connected it'll say connected with good reception but then it'll immediately go to not connected.
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JefferMC
ACE - Expert
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35K Messages
1 year ago
@Bonniebleau , you might want to start your own thread on your problem which doesn't seem all that related to the original post, and, when you do, please add some punctuation: I cannot tell where one thing stops and another starts without some commas and periods.
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