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T

New Member

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2 Messages

Mon, Nov 8, 2021 4:44 PM

No Volume scrolling

My S30 S1B remote changes the volume only 1 point for each click on the remote.  To go from volume 15 to volume 30 takes 15 clicks.  How can I get this remote to make the TV volume scroll up and down by holding the volume button?  TL

gr8sho

ACE - Professor

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3.6K Messages

7分前

It works fine here, two different remotes on two different TVs.  Perhaps there’s a different code that works better for that particular TV set.  

New Member

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2 Messages

7分前

We have 2 VIP2500 receivers, 2 Samsung Tv’s( different models), and 2 S30 S1B remotes.  Remote #1 scrolls on both Tv’s, but on both tv’s remote #2 only moves 1 point per click.  How do I get #2 to scroll like #1? 

ATTHelp

Community Support

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189.7K Messages

7分前

We can help you improve your remote's response time, TL2210!

 

We have some U-verse TV remote control troubleshooting tips that you should try, if you haven't already.

 

Just follow these steps:

  1. Press Menu
  2. Select Help > Information
  3. Select Troubleshoot & Resolve
  4. Press OK
  5. Select TV > Remote Control > Troubleshooting, then follow the prompts

Let us know how it went; we'll be here if you still need help!

 

Aminah, AT&T Community Specialist

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