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Nointernetservicr's profile

New Member

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1 Message

Sun, Jul 17, 2022 4:11 PM

No service after 10 years

Hi

i have U-verse and ATT internet for 10 years without any major issues.

since last week it is not available 

i had three visits from technicians 

they say they replace parts in the distribution box on the street and the cable and my equipment checks out ok

Service comes back for 4 hours or so after the technician visit and then goes down again

Is it time to switch providers or is there any escalation to resolve this issue in ATT?

my kids are in online classes and I need this resolved urgently and quickly

ATTHelp

Community Support

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200.4K Messages

2分前

Let's your internet working again, @Nointernetservicr

 

We're going to need to take a closer look to get this resolved. Please meet us in private via the direct message inbox in the top right corner of the screen. We'll be messaging you there shortly. 

 

Raiden, AT&T Community Specialist 

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