Needing a new remote
I have asked AT&T for anew remote, given a series of crap: bad weather, availability, order was cancelled. No matter what "agent' I speak to, get the same crap! "You should get it by 2/16/23...well it is now 2/21/23. I have called, asked, and NOTHING! AT&T has become a company that does little to care for their LOYAL clients. You wait forever on the phone or on line to get such ridiculous and absurd answers. I guess they want everyone to go to Direct TV, get off U Verse and by treating you like crap, they hope you will make the switch?