New Member
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1 Message
Need new remote control
I can only watch one channel. Can't operate the remote any more. It is broken. Help. I can't call due to poor hearing
New Member
•
1 Message
I can only watch one channel. Can't operate the remote any more. It is broken. Help. I can't call due to poor hearing
ATTHelp
Community Support
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231.5K Messages
2 years ago
We're here to help with your broken remote control, @Kathrynkickirillo!
When you're having trouble with your remote control, we recommend that you try resetting your receiver before you order a new remote. To do this, press and hold the Power button for 10 seconds.
If that doesn’t fix the problem, ordering a new remote is easy.
Let us know if this was helpful!
Lacey, AT&T Community Specialist
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