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hibiscus66's profile

New Member

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2 Messages

Thu, Jul 28, 2022 10:58 PM

Need for Further Assistance

Having problem speaking with someone regarding receiving a replacement wireless receiver.  Spoke with someone from custoemr service, having been waiting for manager to call back for over and hour.  Which has not happened, actually knew  I wasnt going to get a call back. 

Really need to get this problem resolved its been almost a week and noone can seem to help get this problem resolved.

Community Support

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6.9K Messages

2 m مضت

@hibiscus66

 

What type of wireless receiver do you need. Is this for your AT&T Wireless, Internet, Digital Life system, Uverse, etc. 

New Member

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2 Messages

2 m مضت

ISB7005

ACE - Expert

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23.1K Messages

2 m مضت

Moving to UverseTV forum.

TexasBrit

ACE - Expert

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17.8K Messages

2 m مضت

That's a uverse box I believe. What number are you calling?

ACE - Expert

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23.1K Messages

2 m مضت

Why did you need a supervisor to call you back? 

Call CS 1-800-288-2020 to request a replacement receiver.

ATTHelp

Community Support

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200.4K Messages

2 m مضت

You have our attention now @hibiscus66. Let's get you the replacement wireless receiver. 

 

Please meet us in a direct message to get the replacement process started. You can do that by using the direct message inbox on the right top corner on your screen.

 

Olajide, AT&T Community Specialist

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