Teacher
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15 Messages
loss of access
Once again, I am not getting what I am paying AT&T for. Since yesterday, one of my U-verse TVs is displaying a notice headlined “Activity Data Terms and Conditions” and goes on state that I have purchased a smart TV and tells me what to expect and what to expect.
I have not bought a smart TV and I cannot get this notice off my TV. I have tried all of the usual tricks such as pressing the on-off button, resetting my receiver using the WPS buttons on my receiver, etc.
Please fix this now and give me a statement credit for my multi-day loss of access to mt main TV.
Accepted Solution
Official Solution
JefferMC
ACE - Expert
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32.3K Messages
3 months ago
As skeeterintexas seems to be thinking as well... this sounds like a TV issue that has absolutely nothing to do with your U-verse TV Receiver. If you connected your receiver to a different TV, I think you would find the TV Receiver is working fine.
The "Activity Data Terms and Conditions" page is something built into the firmware of Vizio TVs.
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Accepted Solution
skeeterintexas
ACE - Expert
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25K Messages
3 months ago
Does this happen to be a Vizio TV?
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G417144
Teacher
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15 Messages
3 months ago
Thanks for the help. Can I correct this myself or do I have to get in touch with Visio?
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skeeterintexas
ACE - Expert
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25K Messages
3 months ago
https://support.vizio.com/s/article/Terms-and-Conditions?language=en_US
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G417144
Teacher
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15 Messages
3 months ago
All of you were right. It was a Visio firmware problem and a Visio rep walked me through the process to resolve it. Thank you all for your help. I am 78 and computer semi-literate.
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