tammyleo's profile

Contributor

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1 Message

Thu, Jun 18, 2015 3:21 PM

Looking for auto off or Sleep mode

Does u verse have a sleep timer of auto shut off

Accepted Solution

Official Solution

ACE - Expert

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22.5K Messages

7 y ago


@tammyleo wrote:

Does u verse have a sleep timer of auto shut off


Uverse does NOT have a sleep mode/timer or auto shut off. 

 

That would be a feature of your television.

Accepted Solution

ATTHelp

Community Support

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192K Messages

10 m ago

We're here to help answer your U-verse questions, @jgregory99.

 

 

The U-verse receiver does not shut off but it has a screen saver that comes on after 8 hours of inactivity and this setting cannot be changed. Let us know if you have any other questions or concerns. 

 

 

Thank you for contacting the AT&T Community Forums Team.

 

 

Elmi, AT&T Community Specialist.

Guru

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1.1K Messages

7 y ago

I don't think so. However, your TV should have a built in timer.

Good luck
Alex
rdljr

Guru

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921 Messages

7 y ago

I thought that it automatically went to sleep after 8 hours.

New Member

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2 Messages

10 m ago

Perhaps we're using an incorrect term in the word "sleep."

How about "inactivity"?  Is there an inactivity trigger that causes the U-Verse box to shut off automatically after the N number of hours? And can that setting be changed or disabled?

New Member

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2 Messages

10 m ago

@ATTHelp 

What is the business purpose of not allowing customers to disable a setting that would prevent them from having to be inconvenienced with searching for the remote or going to the receiver to turn the device back on while in the middle of watching TV?

gr8sho

ACE - Professor

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3.7K Messages

10 m ago

@jgregory99 

IIRC, the timer was needed to get the hardware an energy star rating.   The screensaver mode uses less energy.   
There’s no chance any changes will be made, so best to move on.  

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