JCZL's profile

2 Messages

Monday, October 16th, 2023 1:48 PM

LG TV universal control settings won’t pair with U-Verse box

Just got a new LG C3 series TV and have been able to set up every device through the TVs Universal Control Settings, but the U-Verse set top box fails every single time. The TV sees it, it plays on the tv, and the UCS sees that it’s a U-verse box. After failing to finalize it always recognizes the box, just won’t control it. Any way to get the LG remote to actually control the U-verse box?

Accepted Solution

Community Support

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231.2K Messages

6 months ago

Hi @JCZL, we understand your concern, and we're happy to help!

 

We recommend that you try these steps on how to Program Universal Remote Control to LG Smart TV:

  1. Firstly, turn on your LG Smart TV.
  2. Now hold the universal remote control close to the LG TV.
  3. Press the menu button from the universal remote.
  4. Now press on Settings > button Program Remote and select TV or any device.
  5. The light will blink four times.
  6. Now enter 10178 codes for your LG TV. (If the code is not working, try the 11178 codes.)

Let us know how it goes. Please feel free to reach out to us for further assistance.

 

JasmineS, AT&T Community Forum Specialist

 

2 Messages

6 months ago

Thanks, I think I just got it. The new menu didn’t allow me to just enter the remote code, but I was able to let it fail 3 times then manually check each code one by one until it finally worked. It didn’t say which code it was, but that seems to have worked. 

Community Support

 • 

231.2K Messages

6 months ago

Hi @JCZL, glad to know that it worked.

Please feel free to reach out to us for any further assistance. We're always happy to assist.

 

JasmineS, AT&T Community Forum Specialist

 

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