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Newman3471's profile

Contributor

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1 Message

Mon, Aug 6, 2018 2:14 PM

I need a AT& T response and action to Ticket # NS0R6H74

Hello I am following up on a damage claim that I started on 7/16/18.  I have been getting the run-a-round and dead ends to "mailbox full" messages to the supervisor and unresponsiveness for numerous requests .

One or more AT&T trucks ran over the city sidewalk on the side of my house and is now a safety  tripping hazard for the community that walks by.

I want this on record for when someone trips and injures themselves and decides to litigate.  There are several areas  of broken sidewalk and sharp edges.   A rapid response to this is very much appreciated. 

 

Thank you 20180709_114602.jpgresult of a broken sidewalk

 

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ATTHelp

Community Support

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172K Messages

3 y ago

Goodmorning, @Newman3471.

 

Thank you for reaching out to us with your concerns. We appreciate you taking the time out to formally submit a complaint with our Damage Claim experts. With the help of your feedback, we are diligently working behind the scenes to create a better overall AT&T experience for you and your community.

 

We ask for your continued patience as our team of specialist are working to reach a resolution for you. Thank you!

 

Ariel, AT&T Community Specilaist

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