jz2012's profile

Contributor

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1 Message

Mon, Sep 4, 2017 3:36 PM

I found old receivers in a box from when I moved several years ago

clearly - I wont get any money back - so can I just pitch them?

Accepted Solution

Official Solution

ATTHelp

Community Support

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192.1K Messages

5 y ago

Hi there!  Thanks for reaching out!


We recommend you take them for recycling to an electronics recycling location near you.


Thanks!


Mike, AT&T Community Specialist

twistedpair

Scholar

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109 Messages

5 y ago

They should give you your money back. And if they don't tell them you want to use it seeing how you own it and don't have to pay a monthly fee for it. If they won't I'd contact the FCC or your state attorney general.

ACE - Expert

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22.5K Messages

5 y ago

According to the TOS, there is no refund for equipment returned after 90 days.

twistedpair

Scholar

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109 Messages

5 y ago

Seeing how he can't return the STB, then allow him to use it on one of his TV's and not pay the monthly STB fee. Seeing how he owns the STB now.

ACE - Expert

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22.5K Messages

5 y ago


@twistedpair wrote:

Seeing how he can't return the STB, then allow him to use it on one of his TV's and not pay the monthly STB fee. Seeing how he owns the STB now.


That's not how it works.  If it did, we could all buy boxes off Ebay and avoid the monthly fee.

twistedpair

Scholar

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109 Messages

5 y ago

Ohhh its all about the rental fee.. $$$ Got ya

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