ismellarat's profile

Contributor

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3 Messages

Friday, January 29th, 2016 9:50 PM

Full screen viewing via the uverse app

I am unable to view live content in full screen, and am relegated to watching on approx 25% of the screen and displaying the guide at all times. I am using an android phone and running the current version of the uverse app. Any guidance would be greatly appreciated.

Expert

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10.1K Messages

8 years ago

@ismellarat- Are you familiar with the taskbar that appears at the bottom of the content screen on COMPUTERS that has the timer for the episode & small icons for various controls - one of which is  full screen (box with arrows pointing to corners)?

 

I believe the app has the SAME taskbar, except that it HIDES. Maybe it takes up too much room. See if you can coax it out of hiding by swiping the (bottom?) edge of the screen.

Contributor

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3 Messages

8 years ago

Thanks for your reply. I am familiar with the taskbar functionality of most computer media content. Unfortunately when I bring up the uverse taskbar the only icons that appear are a stop/play button and a closed captioning button, in addition to the timer.

 

I have been reviewing other posts and it looks like full screen mobile viewing may only be available for iphone users. Are you able to get it on an Android? 

Expert

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10.1K Messages

8 years ago

@ismellarat - Sorry, I do not have access. I am two steps removed - iphone instead of android & my provider is now Frontier.

 

Used to be able to look at some content on att. Now it looks like the first item is login.

 

Did you try both vertical & horizontal & tapping screen & opening/expanding motion with fingers.

Contributor

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3 Messages

8 years ago

Thanks for the update. I did try expanding in both positions and had no
luck. Looking into submitting an enhancement request.

Contributor

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1 Message

6 years ago

I'm having the same problem. I actually read something like "tap here for full screen" but I fat fingered it and closed the app and can't find it anymore. Any updates as to how to get full sceeen?

New Member

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3 Messages

1 year ago

more (Edited per community guidelines)ty Uverse issues...what a total (Edited per community guidelines)ization of an app. FOr such a large corperation to put something of this nature out that is so poorly wirtten. My android phone als will not show full screen. The android app on chrome book does not work for live view either. Maybe its because chrome has only been out for 3 years and ATT is still catching up

(edited)

Community Support

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231.3K Messages

1 year ago

Let's get your U-Verse working correctly, talandt!

 

Do you get any errors or anything o the sort when trying to view the live content on your Chromebook? This can help us identify the root cause of your concern.

 

Also, please make a new thread with more details on your issue as this one is subject to being closed at any moment due to its age.

 

We look forward to hearing from you!

 

CalebP, AT&T Community Specialist 

New Member

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1 Message

1 year ago

I cannot get full screen on my U-verse app on iPhone.  This makes viewing very difficult.  None of any solution I have seen on comments truly addresses this 

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