gar154dena's profile

Contributor

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3 Messages

Tue, Sep 2, 2014 11:48 PM

DVR Receiver Replacement Cost

While my house was undergoing construction, I had to pack and move my stuff into several storage locations. I have since moved back into my house and am almost done unpacking everything. I am fairly certain I packed the DVR, but I am down to my last couple of boxes and still have not located the DVR receiver. I'm just curious as to what the replacement cost is for the receiver in case I did in fact lose it during the move. I know ordering a second one is out of the question.

 

[Subject edited for better exposure]

Contributor

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3 Messages

7 y ago

Thank you for the info. What is an RG? I have two additional wireless receivers that I was able to locate. The service is a reconnect for an existing service, not a new one. I never cancelled the account, thinking it was only going to be a few months, which dragged on for over a year. How do I go about requesting a new DVR? Do I mention that on my service request? With my luck, the DVR will likely turn up after I get the replacemement.
aviewer

Expert

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10.1K Messages

7 y ago

The RG (residential Gateway) is the modem/router that connects the incoming wiring to the services inside the house, for standard installs. If you were a great distance from the VRAD & required two pair for service, it would be permanently attached to the house. But, you would have a router inside the house for internet service.

Contributor

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3 Messages

7 y ago

Yes, I did locate my RG. I still haven't found my DVR yet. Can anyone tell me how to initiate the request for a new one when I order my reinstallation? Thanks a lot.

Contributor

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1 Message

5 y ago

Soup got spilled on top of my uverse receiver in a pretty bizarre scenario. It was about a spoonful. Not enough to make a mess but just enough to make life harder. When it happened, the receiver didn't shut off, but the picture on the TV froze.

 

I unplugged it and turned it over as fast as I could and left it to dry for a couple of days. I get the gear, I see the status bar go across, then I get the Red X with a "1" under it. Tried the destructive reset (Hold Power, Down, and Ok etc.). I successfully reset the receiver, but I still get the Red X with the 1.

 

I split the cable bill with 3 other people and I'm debating whether I want to get it replaced or just do without for a minute. Didn't want to call AT&T just yet since we're merely "renting the equipment" and I figure they'll jump on the chance to add on to my bill, so I'm trying to see if anyone here knows the replacement fee? The model number is IPN 4320. Also, does anyone know the procedure of getting it replaced? AT&T will charge to come out to my house, I imagine.

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