WILLD59's profile

Contributor

 • 

1 Message

Tue, Feb 3, 2015 11:48 PM

DVR Issue

My DVR will not turn on. Although the LINK green light is on, I can't get the unit to turn on manually or by remote control. It's a Cisco unit. I recently connected it to a new Smart TV and it was working OK but then it just quit. Any help?

ACE - Expert

 • 

23.2K Messages

8 y مضت

First and easiest attempt is to disconnect the power from the back, wait a few seconds and plug it back in.  This is a soft reboot. 

 

If that doesn't work, you can try rebooting your entire system (RG/DVR/STBs).

Community Support

 • 

6.7K Messages

8 y مضت

Hi @WILLD59 

 

Just checking up on this post. We have received your Private Message and we'll be glad to help you but, did @skeeterintexas' suggestion help bring the picture back up?

 

- MorganCS
- ATTU-verseCare

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.