DVR Erases Recordings Randomly
I am ready to scream (truth is I have several times and sometimes at AT&T technical staff), my DVR will randomly delete recordings. I won’t bore you with details of previous encounters with tech support, but they have replaced both the gateway and DVR numerous times. Sometimes it works for a long time, sometimes not so much. I really need help a I don’t lose my freaking mind.
I have been a U-verse customer for a very long time. I’ve been a fan and user of DVRs since the first generation TiVo. Since starting with U-verse, I’ve always used their DVR and I do have multiple TVs in the house. My family records quite a few shows but we never come close to maxing out the storage space on the DVR.
If you can help me I would be forever grateful.