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110 Messages
Disable digital phone call notifications on U-verse tv screens?
How can I disable digital phone call notifications on U-verse tv screens?
Mentor
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110 Messages
How can I disable digital phone call notifications on U-verse tv screens?
llee040
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110 Messages
1 year ago
Please tell me how to proceed to “direct message”. Thanks.
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ATTHelp
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230.7K Messages
1 year ago
Hi, @llee040!
The direct message section will be the chat notification next to the bell icon, in the upper right-hand portion of the page. We've sent a message there already. If you do not see the notification, let us know!
CalebP, AT&T Community Specialist
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llee040
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110 Messages
1 year ago
For benefit of other users, I'm also continuing here.
Removed and reinstalled MyAT&T app on iPhone, Logged in.
Found the My Digital Phone link and tapped it.
Found Voicemail & Features and tapped that.
Found Phone Features and tapped that.
Found Activate Caller ID (no Caller ID on TV appeared among choices) and tapped that.
Received "Error Loading Page
Domain: NSURLErrorDomain..."
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llee040
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110 Messages
1 year ago
I used the back button, followed the same links, this time the instructions that you provided in your first response appeared rather than the options listed in the instructions.
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llee040
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110 Messages
1 year ago
Started again for the (lost count)th time.
MyAT&T app>
My Phone Plan - Check usage and manage AT&T Phone Unlimited North America plan>
Phone Features - Manage phone features>
Support - Get help with home phone issues>
Welcome, (me) - Troubleshooting Topics - Phone Features - Voice Calling Features - Voicemail & Features>
Learn about phone calling features and star codes>
Caller ID on TV - Deactivate online in the Phone Portal>
(then I was greeted with a completely black screen. When I used the back button and tried the same Deactivate Online link, this time I was taken to a fresh instance of the same "Caller ID on TV - Deactivate online in the Phone Portal" page.)
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llee040
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110 Messages
1 year ago
I went through the same steps until the Caller ID on TV step, then I clicked directly on Caller ID on TV rather than using the "Deactivate online in the Phone Portal" link. Then I was greeted with "Activate Caller ID for Phone and U-verse TV, which contained the same instructions you included in your first reply
(
Set up Caller ID for U-verse TV
), which can't be accessed as instructed, because the cycle of torture begins again like the Peter Capaldi Doctor Who "Heaven Sent" episode.
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llee040
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110 Messages
1 year ago
Get a load of this:
https://forums.att.com/conversations/uverse-tv-equipment/disable-digital-phone-call-notifications-on-uverse-tv-screens/637ef6d930453625201cb99a
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llee040
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110 Messages
1 year ago
Personally, I don't think AT&T currently provides a way for users to modify this function directly. Here's what I mean:
https://forums.att.com/conversations/uverse-tv-equipment/disable-digital-phone-call-notifications-on-uverse-tv-screens/637ef6d930453625201cb99a
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llee040
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110 Messages
1 year ago
I found it by using a desktop computer browser to visit:
https://uversecentral3.att.com/uvp/myhome/mvoice
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