txdca's profile

Voyager

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3 Messages

Friday, August 25th, 2023 2:36 PM

dead wireless uverse box, ISB7005

Died overnight. Just need to replace, website totally worthless. Chat "support" directs to useless site. Any suggestions on how to get a new one? Are they still even available? So irritating that there's no phone number to be found - 

ACE - Expert

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27.5K Messages

6 months ago

Call CS.  1-800-288-2020.  A new box can be sent for a self-install.  You may or may not need to send the bad one back.  

(edited)

Former Employee

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22K Messages

6 months ago

A replacement exchange can be provided by calling the number as listed.

As ATT stopped offering the service 3.5 years ago, expect any replacement to be refurbished.

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